testimonials

Alpha One Restore takes customer experience very seriously. Every step of the process starting when you call us, to the cleanup and restoration, and leaving your home in better condition than how we found it is of the utmost importance to us. This approach has lead to over thirty 5 star reviews and counting across our review platforms. The quality of a leader is reflected in the standards they set for themselves.

What Customers Say About Alpha One Restore

Prosper Water Damage Customer
Allen Texas Water Damage Customer
Casey Greene
Casey Greene
20:14 31 Jul 22
We would like to share our experience with Alpha One Restore. We had a house fire in Jan 2022 shortly after New Years. Alpha One Restore came highly recommended by our insurance agent. We were very happy at how quickly they went to work dealing with fire, smoke, and water damage. They were responsive, knowledgeable, hard-working, and courteous. Alpha One did an exceptional job. We also hired them as our contractor for the rebuild. Again, we were pleased with the level of expertise and attention to detail. Jay supervised all the work and made sure we were pleased with every aspect. They were outstanding in all areas of customer service, responsiveness, and quality of work. We cannot thank him and his workers enough. We highly recommend them.
Dixie Torres
Dixie Torres
22:41 06 Jul 22
We had a drain pipe leak in our upstairs bathroom and it caused extensive damage. We could not have asked for better service from Jay and his team. They were fast, attentive and supportive during the whole process.- Dixie and Tom
Frankie Castillo
Frankie Castillo
16:00 29 Jun 22
My wife doesn't like it when I cook because I almost burnt down the kitchen while making dinner. We had one fire damage restoration company come out and tell us that everything in the kitchen had to be ripped out and replaced and all sorts of nonsense. Alpha One Restore was a completely different story. They did have to replace all of the upper cabinets, but they were able to find cabinets that matched our lower cabinets. That helped save some money. They also spent a significant amount of time manually cleaning all of the walls, tables, and other surfaces to remove the soot. I had no idea it had made it all the way down the hall, something the other guys had overlooked. They were extremely meticulous. Thank you to Jay and the whole Alpha One team.
Leah Hultquist
Leah Hultquist
15:13 23 Jun 22
We couldn't be happier with our service from Alpha One. I mean, any time you have water damage it's awful, right? But Alpha One made the best out of a bad situation for us. Jason was extremely responsive and professional throughout the whole process. He did his best to make things as smooth and unobtrusive as as they could possibly be when you have big fans and dehumidifiers running in your house. He clearly communicated what the process would be, the estimate of time it would take, the labor involved, and the costs associated. We felt informed but not overwhelmed every step of the way.The crew that did the wall repair was amazing. They provided high quality workmanship but were also very quick. They were very neat while working and cleaned up well when they finished.We hope to not ever need to, but if we do need water mitigation again, Alpha One will be our first call... after the plumber. 😉
Tanya Stone
Tanya Stone
18:50 21 Jun 22
I came home to water coming through my ceiling from the condo unit above. Alpha One Restore went above and beyond - Jay came first and explained what he found and what would happen next with the water mitigation. His team performed the necessary removal of drywall, cabinets and a baseboard that were damaged. They walked me through why they were doing what they had to do, and the condo was dry within 3 days. Jay managed the reconstruction of the damaged parts of my condo too. They made a stressful situation so much easier to deal with.
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